Went here for a wedding shower, and have never in my life been treated soo poorly by all staff. Our server was fantastic but the manager of the restaurant was out of this world rude. I was left crying at my own wedding shower after we were kindly kicked out for bringing our own cake. The owner tried to save face by offering us some sort of future something or other, but we refused. We will never step foot in this place again, or will any of the shower guests or the people they have told about our experience.
Food is excellent, service is excellent. If you are looking for a fantastic meal at a reasonable price, Lago is the perfect location. They validate parking as well.
Absolutely horendous service, SLOW!!!!!!!!!!!! Waited 30 minutes for appetizer, 1 hour for dinner, and there were maybe 10 tables full in a place that has probably 100 tables. Ridiculous!!! What the hell's wrong with the kitchen staff? Oh, and there was no hostess at the front to greet us we thought we had to seat ourselves until a really rude manager seated us and made excuses for the hostess. This same manager dissed our server for the slow service, WITH THE POOR GIRL almost in tears overhearing him while waiting on the next table. HOW RUDE and UNPROFESSIONAL! It wasn't her fault, it was kitchen staff. KIDS. Idiots who don't deserve jobs better than McDonalds.
THe drinks are WAY overpriced and watered down. The beer came less than topped off in the draught glasses. I'd say 1.5
Food is good.
Ambience is great.
Music is at a reasonable volume.
Service could be slow or excellent, depending on where you sit.
Lago needs work with their drinks, a lot of work. We have given them a few chances and in all ocassions the drinks have not been good at all.
Lago has classy food, great ambience and great service!
i recommend to anyone looking for fine dinning!
what a great location, right on dow's lake!
Who could ask for more.
Not to mention the breathtaking brunnette hostess we had.
what lovely place to dine!
I was not very impressed with this restaurant. Much like the other reviews, the service was very very slow, almost like they the servers had a better place to be. the wait for the apps. was about 45 minutes, then when we were eating our apps., our main meal came.......the drinks will cost you much more than the meal, and left you thinking, that if you order one more, perhaps the mix will be correct. I dont think anyone had any training for the positions they were doing, or perhaps they just dont care. Management should pick up on this, maybe management is the problem. I will not go back, which is a shame because the place is quite beautiful
Never again! What a horrible meal, poor service, calamari was over cooked and was informed by the kitchen that is the way it is served. Steak was ordered as Medium but was well done. steak was served without a steak knife so my food sat there for 10 mins before I could eat it. No water was served, utensils were not the cleanest and staff were cold especially since they knew one of the people at the table was celebrating a birthday. I should have known that there was issues when there was only 10 people in the restaurant on a Saturday night having dinner, for such a big place rings alarm bells that this was not a popular place